Method for processing solicited multimedia files
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United States of America Patent
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Oct 24, 2023
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N/A
app pub date -
Jan 26, 2021
filing date -
Jun 1, 2015
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Abstract
Methods and systems for processing multimedia files associated with an incident. One method includes receiving a request to submit a multimedia file associated with the incident and, in response to receiving the request, transmitting a text message including an identifier of the incident to a communication device. The method also includes receiving, at the answering point, a reply to the text message, the reply including the multimedia file and the identifier, and storing, at the answering point, the multimedia file including using the identifier to link the multimedia file to an incident record for the incident.
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