Conversational agent response determined using a sentiment or user profile data
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United States of America Patent
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Jun 12, 2018
Issued Date -
N/A
app pub date -
Mar 21, 2017
filing date -
Jul 31, 2014
priority date (Note) -
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Abstract
Methods, systems, and apparatus, including computer programs encoded on computer storage media, for handing off a user conversation between computer-implemented agents. One of the methods includes receiving, by a computer-implemented agent specific to a user device, a digital representation of speech encoding an utterance, determining, by the computer-implemented agent, that the utterance specifies a requirement to establish a communication with another computer-implemented agent, and establishing, by the computer-implemented agent, a communication between the other computer-implemented agent and the user device.
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