Automated messaging

Number of patents in Portfolio can not be more than 2000

United States of America Patent

PATENT NO 9992642
SERIAL NO

14983356

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ATTORNEY / AGENT: (SPONSORED)

Importance

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Abstract

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Approaches provide for generating an introductory text message to be delivered to a recipient when a voice-enabled communications device is used to send a message to the recipient for a first time. For example, audio input data that includes an instruction to send a text message can be received and an application can analyze the audio input data to determine an instruction to send a text message, a message body, and an intended recipient of the text message. The application can determine whether a text message has previously been sent to the intended recipient using the voice-enabled communications device or another device associated with the customer's account. In the situation where a text message has been sent, a text message is generated that includes the message body and the application causes the text message to be sent to the intended recipient. In the situation where it is determined that this is the first time a text message is being sent to the intended recipient using the voice-enabled communications device or another device associated with the customer's account, an introductory text message is generated and the application causes the introductory text message and the text message that includes the message body to be sent to the intended recipient.

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Patent Owner(s)

Patent OwnerAddress
AMAZON TECHNOLOGIES INCPO BOX 8102 RENO NV 89507

International Classification(s)

Inventor(s)

Inventor Name Address # of filed Patents Total Citations
Da, Silva Jonathan Leonard Seattle, US 3 75
Devaraj, Christo Frank Seattle, US 39 1113
Menzies, Ian Michael San Francisco, US 2 72
O'Dell,, III Douglas Vincent Montclair, US 4 152
Parker, Kathryn Lynn Sammamish, US 2 72
Rapp, Ryan Christopher Seattle, US 10 170
Rowell, David Michael Snoqualmie, US 6 104

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