Systems and methods for identifying violation conditions from electronic communications

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United States of America Patent

PATENT NO 9923931
SERIAL NO

15017388

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ATTORNEY / AGENT: (SPONSORED)

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Abstract

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Some aspects of the present disclosure relate to systems and methods for identifying potential violation conditions from electronic communications. In one embodiment, a method includes receiving data associated with an electronic communication and detecting, from the received data, and using a trainable model, an indicator of a potential violation condition, where the violation condition is associated with an activity that is a violation of a predetermined standard. The method also includes, responsive to detecting the indicator of the potential violation condition, marking the electronic communication as being associated with a potential violation condition, and presenting the potential violation condition to a user for review. The method also includes receiving a decision from the user, based on the review, on whether the electronic communication is associated with a violation condition, and based on the decision, improving the model for detecting potential violation conditions in other electronic communications.

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Patent Owner(s)

Patent OwnerAddress
DIGITAL REASONING SYSTEMS INC701 COOL SPRINGS BLVD 5TH FLOOR FRANKLIN TN 37067

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Inventor(s)

Inventor Name Address # of filed Patents Total Citations
Balluru, Vishnuvardhan Franklin, US 5 94
Cannon, Sarah Franklin, US 2 48
Dipietro, Bill Franklin, US 2 48
Graham, Kenneth Loran Nashville, US 4 89
Jaggers, Adam Franklin, US 5 55
Massey, Keith Ellis Nashville, US 4 161
Metcalf, Robert Franklin, US 23 485
Wagster, John Franklin, US 3 76

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