Automated banking machine with remote user assistance

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United States of America Patent

PATENT NO 9916736
SERIAL NO

15498106

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ATTORNEY / AGENT: (SPONSORED)

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Abstract

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In an example embodiment, an automated banking machine that allows a customer to employ a mobile wireless device for performing banking transactions. The customer may request assistance from a teller or other bank personnel at a remote location. An audio, and optionally video, communication may be initiated between the remote location and the customer. The customer may use either the automated banking machine, mobile wireless device, or both for communicating with the remote location.

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Patent Owner(s)

Patent OwnerAddress
DIEBOLD NIXDORF INCORPORATED50 EXECUTIVE PKWY HUDSON OH 44236

International Classification(s)

Inventor(s)

Inventor Name Address # of filed Patents Total Citations
Block, James North Lawrence, US 103 2951
Depietro, Mark A Canton, US 28 747
Graef, H Thomas Bolivar, US 229 4668
Magee, Paul D Troy, US 89 2455
McIntyre, Daniel S Uniontown, US 39 752
Meek, James North Canton, US 88 1401
Nelson, Donald Akron, US 26 370
Ramachandran, Natarajan Monroe Township, US 272 8228

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