Smart device-assisted diagnosis of operating statuses of consumer devices

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United States of America Patent

PATENT NO 9900404
SERIAL NO

15148898

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ATTORNEY / AGENT: (SPONSORED)

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Abstract

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The operational status of devices (such as routers, gateways, etc.) may be determined automatically, without the need for a user to look up status lights or sounds in a manual. A particular device may be automatically identified (e.g., by image recognition techniques), and the operational status may also be automatically identified. For example, a user device may capture an image, video, and/or audio of the device, and may automatically identify an operational status of the device based on the captured image, video, and/or audio. A message and/or suggested set of actions may also be presented to the user, which may indicate the operational status and instructions for one actions that the user may perform to improve the operational status of the device.

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Patent Owner(s)

Patent OwnerAddress
VERIZON PATENT AND LICENSING INCONE VERIZON WAY BASKING RIDGE NJ 07920

International Classification(s)

Inventor(s)

Inventor Name Address # of filed Patents Total Citations
Li, Peter West Orange, US 60 1485
Mathison, James Warren, US 59 170

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