Method and apparatus for facilitating speech application testing

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United States of America Patent

PATENT NO 9883026
SERIAL NO

15235020

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Abstract

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A computer-implemented method and an apparatus for facilitating speech application testing generate a plurality of test scripts. A test script is generated by initiating a voice call interaction with a speech application including a network of interaction nodes, and repeatedly performing, until a stopping condition is encountered, the steps of, executing the voice call interaction by traversing through interaction nodes until an interaction node requiring a response is encountered, selecting an utterance generation mode, determining a response to be provided corresponding to the interaction node, and providing the response to the speech application. The test script comprises instructions for traversing interaction nodes and for provisioning one or more responses during the course of the voice call interaction. One or more test scripts from among the plurality of test scripts are identified based on a pre-determined objective and provided to a user for facilitating testing of the speech application.

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Patent Owner(s)

Patent OwnerAddress
[24]7 AI INC2001 LOGIC DRIVE SAN JOSE CA 95124

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Inventor(s)

Inventor Name Address # of filed Patents Total Citations
Adagale, Amul Alameda, US 2 18
Aldecoa, Kioma Valenzuela Alameda, US 3 118

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