Systems and methods for managing network services based on real-time and historical data

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United States of America Patent

PATENT NO 9882953
SERIAL NO

14830682

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Abstract

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Systems and methods are provided for facilitating media communication sessions along a path established between endpoints over one or more networks, wherein each media communication session includes a transmission of one or more media data packets over the one or more networks. The systems and methods may include receiving a request from a first endpoint to initiate a media communication session. A system may, responsive to receiving the request, determine a configuration for the media communication session from among a set of potential configurations. The determined configuration may include a path involving one or more network elements configured to process and to transmit the media data packets, and the determination can be based on (i) a historical measurement and a real-time measurement of one or more parameters contributing to an expected quality of media communication, and (ii) a target quality of media communication.

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Patent Owner(s)

Patent OwnerAddress
RINGCENTRAL INC20 DAVIS DRIVE BELMONT CA 94002

International Classification(s)

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Inventor(s)

Inventor Name Address # of filed Patents Total Citations
Khawam, Patrice San Francisco, US 19 211
Panattu, Santosh San Jose, US 7 67

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