Composite ARS service providing method and apparatus
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United States of America Patent
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Jan 30, 2018
Issued Date -
N/A
app pub date -
Jan 21, 2015
filing date -
Jan 21, 2014
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Abstract
Methods and apparatuses are provided for operating a server apparatus for providing a composite Automatic Response System (ARS) service through a mobile communication network. An ARS scenario and composite ARS related information are received from a first terminal. The composite ARS related information includes video ARS related information and voice ARS related information based on the ARS scenario. The ARS scenario and the composite ARS related information are stored. A call establishment request message directed to the first terminal, is received from the second terminal. The composite ARS related information is provided to the second terminal in response to the received call establishment request message. A call is established between the first terminal and the second terminal in response to an input for a call connection request, directed to the first terminal, received while the composite ARS related information is provided to the second terminal.
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