System and method of concurrent unobstructed co-browsing and chat messaging

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United States of America Patent

PATENT NO 9874990
SERIAL NO

13762725

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Importance

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Abstract

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During a co-browsing session between a host computer and an agent computer, a co-browsing window is displayed on a display screen of the host computer. To facilitate concurrent chat messaging, a web browser running on the host computer displays a first chat window at a first area of the display screen. A second chat window is generated based on the first chat window. The first chat window is removed from display at the first area of the display screen, and the second chat window is displayed at a second area of the display screen where the second chat window obstructs less of the co-browsing window than the first chat window did before the first chat window was removed from display at the first area of the display screen.

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Patent Owner(s)

Patent OwnerAddress
ORACLE INTERNATIONAL CORPORATION500 ORACLE PARKWAY MAIL STOP 5OP7 REDWOOD SHORES CA 94065

International Classification(s)

Inventor(s)

Inventor Name Address # of filed Patents Total Citations
Khalatian, Igor Morganville, US 12 430

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