Method and device for avoiding false alarms in monitoring systems
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United States of America Patent
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Jan 16, 2018
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app pub date -
Jan 14, 2015
filing date -
Jan 17, 2014
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Abstract
A method is provided for avoiding false alarms on a self-service terminal, in particular an ATM. The ATM has at least one camera and at least one alarm unit that generates alarms when the ATM is attacked, and a network connection to a network to pass on the alarms to a customer. The method includes generating an alarm by the alarm unit and storing alarm images from the camera from which the alarm was derived; before passing on the alarm to an operator via a digital network, comparing the digital alarm images with templates stored on the ATM and that characterize a false alarm, and if a correlation with the templates is established, the alarm is ignored; otherwise the alarm is passed on to the consumer by the network.
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