Integration process management console with error resolution interface

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United States of America Patent

PATENT NO 9864673
SERIAL NO

14922981

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Abstract

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An information handling system for resolving integrated business process system errors includes a processor executing instructions to scrub an error message for an integrated business process system error from an integrated business process event to remove user specific information. The information handling system further includes a processor interface device for transmitting a search request to a multi-user community scrubbed system error database at a storage device for scrubbed resolution articles using the scrubbed error message. The information handling system includes the processor interface device sending the scrubbed resolution articles in a rank-order to display, via an error resolution graphical user interface.

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Patent Owner(s)

Patent OwnerAddress
DELL PRODUCTS LPROUND ROCK TX

International Classification(s)

Inventor(s)

Inventor Name Address # of filed Patents Total Citations
Ahlborn, James T Downingtown, US 12 655
Michel, Peter I Phoenixville, US 3 59
Nucci, Richard C Wynnewood, US 11 393
Stewart, Mitchell J Malvern, US 9 608

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