Collision detection using state management of configuration items

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United States of America Patent

PATENT NO 9853863
SERIAL NO

14509419

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Abstract

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Implementations of a system, method and apparatus described herein receive, for a configuration item in a configuration management database, status indicating an operational state and an automation state associated with the configuration item, and determine whether a conflict will occur with at least one of the operational state or the automation state of the configuration item as a result of a process affecting the configuration item. When the conflict will not occur, a change is made to at least one of the operational state or the automation state of the configuration item in accordance with the process. Upon a conclusion of the process, the change is removed. If the conflict will occur, the process not allowed to continue.

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Patent Owner(s)

Patent OwnerAddress
SERVICENOW INC2225 LAWSON LANE SANTA CLARA CA 95054

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Inventor(s)

Inventor Name Address # of filed Patents Total Citations
Chandrashekar, Sridhar Sammamish, US 34 361
Gupta, Manish Redmond, US 341 7220
Narayanan, Magesh Redmond, US 8 18

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