Methods and apparatus for identifying fraudulent callers

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United States of America Patent

PATENT NO 9837078
SERIAL NO

13673187

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ATTORNEY / AGENT: (SPONSORED)

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Abstract

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The methods, apparatus, and systems described herein are designed to identify fraudulent callers. A voice print of a call is created and compared to known voice prints to determine if it matches one or more of the known voice prints. The methods include a pre-processing step to separate speech from non-speech, selecting a number of elements that affect the voice print the most, and/or computing an adjustment factor based on the scores of each received voice print against known voice prints.

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Patent Owner(s)

Patent OwnerAddress
MATTERSIGHT CORPORATION200 WEST MADISON 31ST FLOOR CHICAGO IL 60606

International Classification(s)

Inventor(s)

Inventor Name Address # of filed Patents Total Citations
Brown, Douglas Austin, US 105 2780
Danson, Christopher Austin, US 73 2261
Gustafson, David Lake Bluff, US 72 2553
Warford, Roger Hoschton, US 33 838

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