Distributed customer support credits
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United States of America Patent
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Nov 7, 2017
Issued Date -
Dec 15, 2011
app pub date -
Jun 10, 2011
filing date -
Jun 10, 2010
priority date (Note) -
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Abstract
In a method, system, and computer-readable medium having instructions for providing distributed customer support, a customer care provider for a first business entity receives a request for customer care and the request may be handled by the customer care provider with a remedy, transaction information involving any number of transactions from a repository is accessed using a customer care credential and the repository comprises transaction information for a second business entity, and a limitation on the customer care provider is determined for providing the remedy using the transaction information.
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