Recommender engine for collections treatment selection
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United States of America Patent
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Oct 17, 2017
Issued Date -
Jun 13, 2013
app pub date -
Dec 13, 2011
filing date -
Dec 13, 2011
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Abstract
A system for automatically recommending treatments for delinquent accounts in collections is provided. The system includes one or more sub-models for analyzing and scoring delinquent accounts and comparing them to historical accounts to identify similar historical accounts. The system can select and recommend one or more treatments for the delinquent account based on treatments for the historical accounts that may have previously provided a favorable outcome for a similar account. The system may test the efficacy of new treatments and incorporate the results into the memory, thereby learning and adapting to new treatments and account behavior.
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