Communication system
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United States of America Patent
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Sep 19, 2017
Issued Date -
N/A
app pub date -
Sep 8, 2016
filing date -
Dec 9, 2014
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Abstract
Systems and methods for responding to spoken language input or multi-modal input are described herein. More specifically, one or more user intents are determined or inferred from the spoken language input or multi-modal input to determine one or more user goals via a dialogue belief tracking system. The systems and methods disclosed herein utilize the dialogue belief tracking system to perform actions based on the determined one or more user goals and allow a device to engage in human like conversation with a user over multiple turns of a conversation. Preventing the user from having to explicitly state each intent and desired goal while still receiving the desired goal from the device, improves a user's ability to accomplish tasks, perform commands, and get desired products and/or services. Additionally, the improved response to spoken language inputs from a user improves user interactions with the device.
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