System and method for voice print generation
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United States of America Patent
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Aug 1, 2017
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N/A
app pub date -
Jun 14, 2015
filing date -
Jun 14, 2015
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Abstract
A computer-implemented method for enrolling in a database voice prints generated from audio streams may include receiving an audio stream of a communication session and creating a preliminary association between the audio stream and an identity of a customer that has engaged in the communication session based on identification information. The method may further include determining a confidence level of the preliminary association based on authentication information related to the customer and if the confidence level is higher than a threshold, sending a request to compare the audio stream to a database of voice prints of known fraudsters. If the audio stream does not match any known fraudsters, sending a request to generate from the audio stream a current voice print associated with the customer and enrolling the voice print in a customer voice print database.
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