Method and system for specifying and processing telephony sessions

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United States of America Patent

PATENT NO 9678725
SERIAL NO

15159043

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Abstract

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A method of processing telephony sessions for telephony clients, the method comprising the steps of providing a platform server operated by a service provider, the platform server programmed to perform the steps of storing at least one telephony application for each of a plurality of telephony clients of the service provider, receiving a call from a customer at the platform server to one of the telephony clients, identifying a telephony client associated with the received call, identifying an interactive telephony application associated with the telephony client and the received call and performing the identified interactive telephony application on the platform server on behalf of the identified telephony client and independent of any instructions from the telephony client.

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Patent Owner(s)

Patent OwnerAddress
SHORETEL INC960 STEWART DRIVE SUNNYVALE CA 94085

International Classification(s)

Inventor(s)

Inventor Name Address # of filed Patents Total Citations
Brezinsky, Andrew M New Berlin, US 5 16
Kells, Thomas J Brookfield, US 3 7
Moe, Brian D Milwaukee, US 4 15
Ortlieb, Andrew L Wauwatosa, US 4 15

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