Multi-tenant service

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United States of America Patent

PATENT NO 9661143
SERIAL NO

14208761

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Abstract

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A multi-tenant management service (MTMS) can be configured to receive a plurality of requests for a multi-tenant service from a plurality of tenants. A given and another of the plurality of tenants can have a resource object (RO) with the same dialable number (DN) assigned thereto. The MTMS can also be configured to generate a federated dial plan for each of the plurality of tenants. Each federated dial plan can include a system identifier (ID) and a corresponding DN for each RO associated a respective tenant. The MTMS can further be configured to provide a federated DN corresponding to the multi-tenant service to each of the plurality of tenants.

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Patent Owner(s)

Patent OwnerAddress
SHORETEL INC960 STEWART DRIVE SUNNYVALE CA 94085

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Inventor(s)

Inventor Name Address # of filed Patents Total Citations
Okita, Glen K Los Altos, US 22 507
Pendleton, Amy S Austin, US 8 164
Yin, Howard H Saratoga, US 1 5

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