Device-driven intelligence and feedback for performance optimization and planning of a service network

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United States of America Patent

PATENT NO 9549029
SERIAL NO

14324996

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Abstract

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A subscriber device reports network operation conditions, such as network performance incidents, to receive feedback from the network related to the incident and available or possibly available solutions, and to produce network intelligence suitable for network planning and network performance enhancement. Reporting of network performance incidents can be characterized by location and time of occurrence, wherein this intelligence is provided by the user device. Feedback provided by the network is based on the network performance data received as part of reporting an incident. The reporting described herein enables a network operator to generate network planning intelligence based on actual network performance as experienced at the subscriber level.

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Patent Owner(s)

Patent OwnerAddress
AT&T MOBILITY II LLC1025 LENOX PARK BLVD ATLANTA GA 30319

International Classification(s)

Inventor(s)

Inventor Name Address # of filed Patents Total Citations
Austin, Mark Roswell, US 152 3163
Bates, Michael Renton, US 69 1622
Dennisson, Joseph Kennesaw, US 3 177
Kelly, Stephen Dunwoody, US 74 923
Meredith, Sheldon Marietta, US 106 2743
Ryan, Lawrence Woodstock, US 4 213
Salmon, Michael Loganville, US 15 203

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