Method and apparatus for analyzing and applying data related to customer interactions with social media

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United States of America Patent

PATENT NO 9483800
APP PUB NO 20120233258A1
SERIAL NO

13461631

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Abstract

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Embodiments of the invention provide techniques that quantize community interactions with social media to understand and influence consumer experiences.

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Patent Owner(s)

  • 24/7 CUSTOMER, INC.

International Classification(s)

Inventor(s)

Inventor Name Address # of filed Patents Total Citations
Chang, Andrew Palo Alto, US 83 2145
Garikipati, Ravi Bangalore, IN 1 78
Kannan, Pallipuram V Los Gatos, US 59 2418
Vijayaraghavan, Ravi Bangalore, IN 45 2161

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