Enterprise wide system and methods for configuring, diagnosing, and updating appliances
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United States of America Patent
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Sep 20, 2016
Grant Date -
Jan 16, 2014
app pub date -
Sep 19, 2013
filing date -
Nov 25, 2008
priority date (Note) -
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Abstract
A system and methods to provide appliance field support personnel with a tool that, together with proper interface modules, simplifies the execution of diagnostic procedures and provides an easy way to configure, reconfigure, or update electronic boards in the home on a client side of an enterprise wide system. The electronic boards serve as electronic controllers in the appliances and are programmable generic service boards. With such a system, it is possible to update and re-configure electronic boards and interact directly with an electronic controller of an appliance while an appliance is operating. Software, configuration data, and control data are downloaded from a server-side configuration of the enterprise wide system to update the electronic boards.
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