Systems and methods for remote tracking and replay of user interaction with a webpage

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United States of America Patent

PATENT NO 9418172
SERIAL NO

12421695

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Abstract

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Systems and methods for monitoring user interaction with a remote computer are provided. More specifically, the systems and methods of the present invention allow for the remote tracking and replay of user interaction with a remote computer or webpage. One aspect of the invention allows user interaction data to be replayed on an embedded browser on a replay server. The replayed user interaction data may be converted to a video file to facilitate playback of the interaction data substantially independent of the replay server.

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Patent Owner(s)

Patent OwnerAddress
VERINT AMERICAS INC800 NORTH POINT PARKWAY ALPHARETTA GA 30005

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Inventor(s)

Inventor Name Address # of filed Patents Total Citations
Charland, Andre D North Vancouver, CA 3 289
Cohen, Mitchell Ann Arbor, US 18 669
Johnson, David C Vancouver, CA 132 5721
White, Alexei R Vancouver, CA 9 494

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