Speech recognition method of and system for determining the status of an answered telephone during the course of an outbound telephone call
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United States of America Patent
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Apr 12, 2016
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N/A
app pub date -
Dec 17, 2012
filing date -
Sep 1, 2000
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Abstract
A system for determining the status of an answered telephone during the course of an outbound telephone call includes an automated telephone calling device for placing a telephone call to a location having a telephone number at which a target person is listed, upon the telephone call being answered, initiating a prerecorded greeting which asks for the target person and receiving a spoken response from an answering person and a speech recognition device for performing a speech recognition analysis on the spoken response to determine a status of the spoken response. If the speech recognition device determines that the answering person is the target person, the speech recognition device initiates a speech recognition application with the target person.
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