Method and apparatus for providing software problem solutions
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United States of America Patent
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Mar 22, 2016
Grant Date -
Jun 26, 2014
app pub date -
Dec 19, 2013
filing date -
Dec 20, 2012
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Abstract
In one embodiment, a method for providing software problem solutions includes: obtaining a software problem of a questioning user; obtaining from other users multiple solutions for solving the software problem, each of the multiple solutions being provided as a recording script, and each of the recording scripts includes a user operation sequence and a corresponding semantic node sequence, wherein one or more semantic nodes in each of the semantic node sequences describes meanings of user operations; analyzing, by a computer processor, semantic node sequences in the recording scripts of the multiple solutions to determine recommendation degree information for the multiple solutions; and outputting the multiple solutions and the associated recommendation degree information.
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