Image forming apparatus and control method thereof
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United States of America Patent
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Dec 22, 2015
Grant Date -
Jun 27, 2013
app pub date -
Nov 27, 2012
filing date -
Dec 26, 2011
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Abstract
An image forming apparatus comprises: a detection unit which detects the abnormal condition of the image forming apparatus; a storage unit which stores, as history information, information about a type of the abnormal condition and an occurrence situation of the abnormal condition in a case where the detection unit detects the abnormal condition; a determination unit which determines whether an occurrence frequency of the abnormal condition which has newly occurred is higher than a predetermined frequency; and a notification unit which, in a case where an abnormal condition has newly occurred and the determination unit determines that the occurrence frequency of the abnormal condition which has newly occurred is higher than the predetermined frequency, stops the image forming apparatus and notifies the user of trouble information for making a repair request by the user.
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