Method and system for training users to utilize multimodal user interfaces

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United States of America Patent

PATENT NO 9218128
SERIAL NO

12394508

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Abstract

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Training for a multimodal user interface may be organized into a plurality of modules. In embodiment, modules may include data corresponding to a “Push to Talk” tool, a set of data corresponding to navigation through a graphic user interface via voice input, and a set of data corresponding to entering data into a graphic user interface via voice input. Such training may be implemented in a variety of manners, including those which utilize data stored on a computer readable medium. Also, the structure and content of training may be streamlined and directed towards teaching a user to operate a multimodal user interface in an adequate manner. The structure and content of training may be configured to work in conjunction with the operation of a multimodal user interface being used in a real-time setting.

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Patent Owner(s)

Patent OwnerAddress
CONCENTRIX CVG CUSTOMER MANAGEMENT DELAWARE LLC201 EAST FOURTH STREET CINCINNATI OH 45202

International Classification(s)

Inventor(s)

Inventor Name Address # of filed Patents Total Citations
Coy, Cordell Amos Villa Hills, US 3 118
Naik, Jayant M Mason, US 21 1073
Narayanaswami, Karthik Cincinnati, US 2 115
Warrier, Ajay Cincinnati, US 3 158
Yuschik, Matthew John Cincinnati, US 11 817

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