Assessing performance and quality of a mobile communication service
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United States of America Patent
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Aug 25, 2015
Grant Date -
Jun 27, 2013
app pub date -
Feb 22, 2013
filing date -
Sep 15, 2005
priority date (Note) -
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Abstract
A call quality monitoring system allows a user of a mobile device to report on call quality or otherwise provide information relating to the quality of a wireless communication experience. The call quality monitoring system may allow the mobile device user to establish or accept a call placed on the wireless communication network. The call quality monitoring system may provide at least partially-automated user-feedback process for the user to specify information about the quality of the call from a device from which the call was placed or from a device located at or near a location of the call. The call quality monitoring system may collect information provided by the user in association with specifying information about the quality of the call.
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