System and method of remote diagnostics

Number of patents in Portfolio can not be more than 2000

United States of America

PATENT NO 9088836
SERIAL NO

12526842

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ATTORNEY / AGENT: (SPONSORED)

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Abstract

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A system of remote diagnostics comprising a guidance device having a guidance device identifier, the guidance device further including a communication module for communicating a service request message, the service request message including the guidance device identifier; and a diagnostics module able to communicate with the communication module of the guidance device and configured to receive the service request message of the communication module of the guidance device, the diagnostics module maintaining a data store associating the guidance device identifier with a service provider entity; wherein, the diagnostics module is configured to facilitate communication between the service provider entity and the communication module of the guidance device in response to receipt of the service request message from the communication device of the guidance device and based upon the association of the guidance device identifier with the service provider entity.

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Patent Owner(s)

  • LEICA GEOSYSTEMS AG

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Inventor(s)

Inventor Name Address # of filed Patents Total Citations
Hill, Donald John Brisbane, AU 2 4
McCarthy, Brendan Paul Highgate Hill, AU 6 54
Velde, Aleks Valdis Coorparoo, AU 1 0

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