Time tracking system and method of user

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United States of America Patent

PATENT NO 9053459
APP PUB NO 20140344122A1
SERIAL NO

14451631

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ATTORNEY / AGENT: (SPONSORED)

Importance

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Abstract

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A method and system for billing for time spent in an instant message session by a service person for a project for a customer. Responsive to the instant message session during which an instant message is received by a user from a sender, (i) retrieving the sender's name from the instant message; (ii) determining that the sender does not exist in a defined project; (iii) determining that the instant message does not contain any keywords associated with a project; (iv) determining that the sender has not been associated with a previous project; (v) determining that the sender has a profile having a keyword that the user has associated with a first project; (vi) associating the first project with the instant message; (vii) determining a charge to the first project for labor of the service person based on a duration of the instant message session. The user is the service person.

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Patent Owner(s)

Patent OwnerAddress
INTERNATIONAL BUSINESS MACHINES CORPORATIONNEW ORCHARD ROAD ARMONK NY 10504

International Classification(s)

Inventor(s)

Inventor Name Address # of filed Patents Total Citations
Hodgin, Ryan E Longmont, US 4 7

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11.5 Year Payment $7400.00 $3700.00 $1850.00 Dec 9, 2026
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