Method and apparatus for assuring voice over internet protocol service
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United States of America Patent
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Mar 10, 2015
Grant Date -
Jun 25, 2009
app pub date -
Dec 19, 2007
filing date -
Dec 19, 2007
priority date (Note) -
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Abstract
In one embodiment, the present invention is a method and apparatus for assuring Voice over Internet Protocol service. In one embodiment, a system for assuring Voice over Internet Protocol service includes a performance management platform for collecting performance management data from a plurality of sources in a Voice over Internet Protocol network, for detecting at least one abnormal event in accordance with the collected performance management data, and for reporting a volume of traffic in the Voice over Internet Protocol network and a trouble ticketing system for generating a ticket identifying a root cause of the abnormal event(s).
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