Voice over IP method for developing interactive voice response system
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United States of America Patent
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Feb 10, 2015
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app pub date -
Jan 31, 2013
filing date -
Jul 24, 2002
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Abstract
A personal interactive voice response service node includes a memory that stores executable instructions, and a processor that executes the executable instructions. The personal interactive voice response service node accepts personalized instructions to define interactive voice response service node prompts on behalf of an individual assigned a communications address serviced by the personal interactive voice response service node. The personal interactive voice response service node accepts personalized instructions to define actions to take in response to selections of corresponding interactive voice response service node prompts. When executed by the processor, the executable instructions cause the personal interactive voice response service node to identify a selection of an interactive voice response service node prompt and execute an action associated with the selection identified.
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