Routing work to resources in a web-based social network
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United States of America Patent
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Feb 3, 2015
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app pub date -
Dec 21, 2007
filing date -
Dec 21, 2007
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Abstract
An exemplary method for routing work to resources in a web-based social network comprises determining a type of work in a work request from a service, determining at least one relevant capability for servicing the work request based on the type of work, determining, from a plurality of social networks, at least one resource in a social network having the relevant capability, and enabling the service to route work related to the work request to the at least one resource.
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