Multi-channel pivoting

Number of patents in Portfolio can not be more than 2000

United States of America Patent

PATENT NO 8929536
APP PUB NO 20140064474A1
SERIAL NO

14015434

Stats

ATTORNEY / AGENT: (SPONSORED)

Importance

Loading Importance Indicators... loading....

Abstract

See full text

An method of pivoting a customer among synchronous and asynchronous communications channels during a communication session.

Loading the Abstract Image... loading....

First Claim

See full text

Family

Loading Family data... loading....

Patent Owner(s)

Patent OwnerAddress
ENGHOUSE INTERACTIVE INC27 MADISON AVENUE STE 040 PARAMUS NJ 07652

International Classification(s)

Inventor(s)

Inventor Name Address # of filed Patents Total Citations
Lawson, Kieron Whangaparaoa, NZ 1 13
Mathur, Sanjay Sunnyvale, US 24 670
McFarlane, Keith Pleasanton, US 1 13

Cited Art Landscape

Load Citation

Patent Citation Ranking

Forward Cite Landscape

Load Citation

Maintenance Fees

Fee Large entity fee small entity fee micro entity fee due date
11.5 Year Payment $7400.00 $3700.00 $1850.00 Jul 6, 2026
Fee Large entity fee small entity fee micro entity fee
Surcharge - 11.5 year - Late payment within 6 months $160.00 $80.00 $40.00
Surcharge after expiration - Late payment is unavoidable $700.00 $350.00 $175.00
Surcharge after expiration - Late payment is unintentional $1,640.00 $820.00 $410.00