Notification system and method

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United States of America Patent

PATENT NO 8909634
SERIAL NO

13945957

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Importance

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Abstract

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A dispatching system adjusts resources to meet real-time changes in demand. When a customer requests service, a work assignment is generated and sent to an employee. When a customer cancels the requested service, a cancellation code is sent to the employee. The cancellation code informs the employee that the work assignment has been canceled.

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Patent Owner(s)

Patent OwnerAddress
AT&T INTELLECTUAL PROPERTY I L P754 PEACHTREE ST NE SUITE 7C ATLANTA GA 30308

International Classification(s)

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Inventor(s)

Inventor Name Address # of filed Patents Total Citations
Ditcharo, Patricia Atlanta, US 6 120
Wheeler, James S Lithonia, US 7 120

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