Trouble ticket management system

Number of patents in Portfolio can not be more than 2000

United States of America Patent

PATENT NO 8874463
APP PUB NO 20100010848A1
SERIAL NO

12171391

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ATTORNEY / AGENT: (SPONSORED)

Importance

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Abstract

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Management of trouble tickets for a circuit is provided. A method and system provides a plurality of management tools that enable a user to obtain, verify, and manage information related to a trouble ticket to ensure compliance with federal standards and proper resolution and billing for problems experienced for a customer. With the method and system, the user may open a trouble ticket, close the trouble ticket, and bill a customer for services associated with resolving the trouble ticket.

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Patent Owner(s)

Patent OwnerAddress
AT&T INTELLECTUAL PROPERTY I L P675 W PEACHTREE STREET SUITE 4000 ATLANTA GA 30308

International Classification(s)

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Inventor(s)

Inventor Name Address # of filed Patents Total Citations
Ball, Linda H Lawrenceville, US 1 6
Granger, Rodney C Birmingham, US 1 6
Lutz, Charles C Flowery Branch, US 1 6
Marchman, Drenda L Birmingham, US 1 6
Walker, Jeremy W Warrior, US 1 6

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11.5 Year Payment $7400.00 $3700.00 $1850.00 Apr 28, 2026
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