Monitoring and overriding features for telephone service system
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United States of America Patent
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Oct 7, 2014
Issued Date -
N/A
app pub date -
Nov 16, 2012
filing date -
Jun 4, 2001
priority date (Note) -
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status (Latency Note)
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Abstract
A system and method are disclosed for a user to monitor and/or override a forwarded call. Typically, the forwarded call was initially an incoming call from a caller to the user and thereafter forwarded to a remote service system, such as a remote messaging system. The system and method determine a redirecting number from which the incoming call was forwarded. The system and method then initiates a second call to the user and a voice path is established connecting the forwarded call to the second call. Thereafter, the user is notified, for example, with a distinct ring at the user's telephone, of the option that the user may monitor and override the forwarded call. The system and method can also execute procedures to actuate the options elected by the user.
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