System and method for providing mobile device services using SMS communications
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United States of America Patent
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Jul 8, 2014
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N/A
app pub date -
Sep 6, 2012
filing date -
Jul 13, 2005
priority date (Note) -
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Abstract
An enhanced services platform has an interface for receiving a communication from a user requesting a desired data. An automated response module parses the communication and retrieves the desired data. The enhanced services platform arranges the desired data into a response message that is sent to the user, where the response message includes an embedded code corresponding to a link allowing the user to re-contact the enhanced services platform. An operator assistance module receives communications from the user initiated via the link to provide further assistance regarding the user's request.
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