Service delivery network
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United States of America Patent
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May 6, 2014
Grant Date -
Mar 1, 2012
app pub date -
Aug 26, 2010
filing date -
Aug 26, 2010
priority date (Note) -
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Abstract
A service delivery network provides a variety of services to a caller placing a call to the network through a vehicle communication system. The network includes automatic call routing, and has access to one or more databases with various caller services. These databases include, but are not limited to, traffic, POI databases and routing engines. A system administration manager associated with the network is capable of identifying calls based on a vehicle identification number (VIN) associated with a call, and can store logs of each call, including the identifying VIN.
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