Enhanced directory assistance system with voice over IP call handling

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United States of America Patent

PATENT NO 8705516
SERIAL NO

13241636

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Abstract

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A method for operating a directory assistance system responsive to Voice over IP device requests including receiving a first directory assistance request from at least one Voice over IP device and identifying the requested information on a database. The requested information is formatted in the database in accordance with a format required by the Voice over IP device and is then a notification message is transmitted to indicating its availability. A second request is received from the Voice over IP device for retrieval of the formatted requested information, which is in turn transmitted to the Voice over IP device via the web server.

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Patent Owner(s)

Patent OwnerAddress
GRAPE TECHNOLOGY GROUP INCPENNSYLVANIA AMERICA PENNSYLVANIA

International Classification(s)

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Inventor(s)

Inventor Name Address # of filed Patents Total Citations
Baumeister, Christine Schwenksville, US 47 603
Thornton, Marc Center Valley, US 3 14

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