System and method for establishing electronic business systems for supporting communications services commerce
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United States of America Patent
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Jun 25, 2013
Grant Date -
Jun 10, 2010
app pub date -
Jan 19, 2010
filing date -
Mar 30, 2000
priority date (Note) -
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Abstract
A comprehensive electronic business support system comprises three layers: (1) the business layer, including various smart components which unify data and business processes across all customer interactions; (2) the integration layer, including various communications messaging interfaces and enterprise application integration adapters, which provide a flexible, automated, and process driven solution for integrating across business applications and operations support systems; and (3) the presentation layer, including various customer views, which are presented via particular business portals. A smart component server provides the core services and comprehensive business process logic required to successfully conduct business online. The communications messaging interfaces integrate with back-office systems for functions such as billing, provisioning, and interconnection.
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