Methods and systems for managing telecommunications and for translating voice messages to text messages
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United States of America Patent
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May 21, 2013
Issued Date -
N/A
app pub date -
Mar 11, 2008
filing date -
Mar 26, 2007
priority date (Note) -
Expired
status (Latency Note)
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Abstract
Systems and methods that can be utilized to convert a voice communication received over a telecommunication network to text are described. In an illustrative embodiment, a call processing system coupled to a telecommunications network receives a call from a caller intended for a first party, wherein the call is associated with call signaling information. At least a portion of the call signaling information is stored in a computer readable medium. A greeting is played the caller, and a voice communication from the caller is recorded. At least a portion of the voice communication is converted to text, which is analyzed to identify portions that are inferred to be relatively more important to communicate to the first party. A text communication is generated including at least some of the identified portions and including fewer words than the recorded voice communication. At least a portion of the text communication is made available to the first party over a data network.
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