System and method for replying to voice messages left by callers
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United States of America Patent
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Nov 27, 2012
Grant Date -
Sep 3, 2009
app pub date -
Feb 26, 2009
filing date -
Feb 26, 2008
priority date (Note) -
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Abstract
An exemplary system and associated method for a communications system allowing responses to messages in an electronic environment are disclosed. The communications need not be based on the same platform or carrier. The system comprises a processing center to couple to a telephony network where the processing center provides a sender, not subscribed to the system, with messaging capabilities. The processing center includes a voice mail server to record a message from the sender and retrieve the message for a recipient that is subscribed to the system. A call processing logic module is arranged to access a database to determine whether a telephony device used by the sender has non-voice capabilities. The call processing logic module can notify the recipient of the message and informs the recipient of the capabilities of the sender to allow various response modalities (e.g., by voice mail, e-mail, or text message).
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