System and method for providing resolutions for abnormally ended jobs on a mainframe computer system
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United States of America Patent
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Aug 28, 2012
Grant Date -
N/A
app pub date -
Nov 30, 2004
filing date -
Nov 30, 2004
priority date (Note) -
Expired
status (Latency Note)
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Abstract
The present invention relates to a system method for automatically providing resolutions for abnormal end codes from a mainframe system. An abnormal end code for a mainframe computer system is received from a user. A storage device is accessed to determine if there is a resolution for the abnormal end code. If there is a resolution for the abnormal end code, the resolution is provided to the user. If there is not a resolution for the abnormal end code, it is determined what question should be asked of the user. The question and the answer to the question received for the abnormal end code help determine the correct resolution for the abnormal end code.
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