Automatic simulation of call center scenarios
Number of patents in Portfolio can not be more than 2000
United States of America Patent
Stats
-
Jul 24, 2012
Grant Date -
N/A
app pub date -
Jul 23, 2008
filing date -
Jul 23, 2008
priority date (Note) -
In Force
status (Latency Note)
Importance
Abstract
An exemplary method for automatically simulating calling scenarios comprises the steps of receiving, from a user, information relating to a call center scenario, automatically obtaining at least one calling scenario template based on the information, automatically merging code modules specific to the scenario with the template to generate a simulation program, executing the simulation program, and providing simulation results to the user.
First Claim
Family
International Classification(s)
- [Classification Symbol]
- [Patents Count]
Cited Art Landscape
Patent Citation Ranking
Recipient Email Address
Recipient Email Address
Comment
Recipient Email Address
Add to Portfolio(s)
To add this patent to one, or more, of your portfolios, simply click the add button.
This Patent is in these Portfolios:
Add to additional portfolios:
Last Refreshed On:
Changes done successfully