Discrete choice method of reporting and predicting multiple transaction types
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United States of America Patent
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May 22, 2012
Grant Date -
May 18, 2006
app pub date -
Nov 18, 2004
filing date -
Nov 18, 2004
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Abstract
The method for and system or apparatus for forecasting future communication transaction traffic from a customer include the steps of or structure for: collecting communication channel data on at least first and second communication channels; performing a numeric transformation to the data; calculating a discrete choice probability for each communication channel; and forecasting future period usage values for a user on a communication channel.
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