System and method for information provider communication with information requester
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United States of America Patent
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Apr 10, 2012
Grant Date -
Dec 21, 2006
app pub date -
Feb 1, 2006
filing date -
Feb 1, 2005
priority date (Note) -
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status (Latency Note)
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Abstract
The present invention provides a system and a method for an information provider communicating with an information requester. The system includes a messenger server for managing instant messaging, identifying whether the information provider registers a timing available for communication, priority sequence of communication channel and communication means, searching communication means available for communication promptly connecting the communication means of the information provider from a higher priority to a lower priority sequentially; a proxy server, coupled to the messenger server, receiving a signal from the messenger server and deciding a communication channel to process this signal and transmitting a call; a redirect server administrating the position of the information requester and the information provider logged in the messenger server, based on Internet Protocol; and a VOIP gateway providing the internet telephone network services to which a personal computer terminal or a phone is connected.
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