Method and apparatus providing sender information by way of a personal virtual assistant (PVA)

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United States of America Patent

PATENT NO 8041765
SERIAL NO

12038521

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Abstract

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A method, apparatus and computer program product for providing additional information related to a sender of a communication is presented. A communication intended for a recipient is received, the communication including information related to the sender of the communication. A Personal Virtual Assistant (PVA) acquires in real time additional information related to the sender of the communication. The additional information related to the sender of the communication is then presented to the recipient attached to the communication where possible. The PVA is capable of acting on the recipient's real time instructions relating to the additional information.

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Patent Owner(s)

Patent OwnerAddress
AVAYA LLC1209 ORANGE STREET WILMINGTON DE 19801

International Classification(s)

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Inventor(s)

Inventor Name Address # of filed Patents Total Citations
Dhara, Krishna Kishore Dayton, US 34 801
Edamadaka, Rajeshwari Allentown, US 32 246
Iu, Jack South Plainfield, US 3 16
Krishnaswamy, Venkatesh Holmdel, US 76 1748
Ross, Timothy Ian Fair Haven, US 9 116

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