Method and system for automated collections
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United States of America Patent
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Jun 28, 2011
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N/A
app pub date -
Oct 15, 2004
filing date -
Oct 15, 2004
priority date (Note) -
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Abstract
An automated debt collection system receives data relating to debtors and their debts. The system filters the data, according to pre-defined criteria, and contacts debtors who meet the criteria. The system provides interactive messages that enable debtors to make payment commitments, confirm that payments have been made, or make automated payments. Alternately, the system may leave messages for debtors that enable the debtors to contact the system or a client call center regarding remittance of the debt. The system may transfer a debtor to a client call center when necessary. Contact between the system and the debtor may be recorded and data received may be stored and compiled into various reports.
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